Assessing quality and performance

The draft report includes what we have found during the assessment. This will include judgements, scores and ratings, where appropriate.

If the assessor corrects any factual details in the report or accepts any additional evidence, they will amend the draft report.

Any actions that a provider takes after the inspection will not affect ratings or judgements for non-rated services. The assessor will determine whether changes as a result of the factual accuracy check have an impact on a judgement or rating and will explain any changes in their response.

We may change draft ratings or judgements if we determine that the evidence on which they are based is inaccurate or incomplete.