Primary health services: evidence categories
Effective
When we assess a quality statement for primary health services we will usually look at evidence in the categories listed
Assessing needs
We maximise the effectiveness of people’s care and treatment by assessing and reviewing their health, care, wellbeing and communication needs with them.
Evidence categories
Delivering evidence-based care and treatment
We plan and deliver people’s care and treatment with them, including what is important and matters to them and in line with legislation and current evidence-based good practice and standards.
Evidence categories
How staff, teams and services work together
We work effectively across teams and services to support people, making sure they only need to tell their story once by sharing their assessment of needs when they move between different services.
Evidence categories
- people's experience of health and care services
- feedback from staff and leaders
- feedback from partners
- processes
Supporting people to live healthier lives
We support people to manage their health and wellbeing so they can maximise their independence, choice and control, live healthier lives and where possible, reduce their future needs for care and support.
Evidence categories
Monitoring and improving outcomes
We routinely monitor people’s care and treatment to continuously improve it and to ensure that outcomes are positive and consistent, and that they meet both clinical expectations and the expectations of people themselves.
Evidence categories
- people's experience of health and care services
- feedback from staff and leaders
- processes
- outcomes (GP services)
Consent to care and treatment
We tell people about their rights around consent and respect these when we deliver person-centred care and treatment.