Westlands Dental Studio

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

We found this practice was providing caring services in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

We were provided with a patient survey.

The practice carried out regular patient surveys and encouraged online reviews.

Staff stated they felt the practice was an excellent place to work and they felt they were like a family.

Leaders described how they supported the wellbeing of staff. For example, staff could access wellbeing advice helplines and resources.

People received care from staff who were aware of their responsibility to respect people’s diversity and human rights, and of the importance of privacy and confidentiality.

Staff felt the practice supported them to develop and enabled them to take on responsibilities.

Staff were aware of and involved with local schemes, for example an annual Christmas collection and children’s appeals.

The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.

The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.

The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.

The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.