- Hospice service
Hospice of the Good Shepherd
We took urgent enforcement action to impose a condition on Hospice of the Good Shepherd Ltd on 27 August 2024 in relation to medical staffing concerns at Hospice of the Good Shepherd.
Registration details
The location ID for Hospice of the Good Shepherd is 1-108540000. CQC register Hospice of the Good Shepherd to carry out these legally regulated activities. Contact us if you think Hospice of the Good Shepherd is operating services not listed here.
Type of service
- Hospice
Service specialism
- Caring for adults over 65 yrs
- Caring for adults under 65 yrs
- Dementia
- Physical disabilities
Local authority
Cheshire West and Chester
Monitored services
CQC register Hospice of the Good Shepherd to carry out the following legally regulated services here:
Treatment of disease, disorder or injury
Mrs Caroline Hazel Siddall is responsible for these services.
Mrs Claire Royce is the registered manager for these services at this location.
Terms of this registration relating to carrying out this regulated activity
a. The registered provider must not admit any new service user for care or treatment to Hospice of the Good Shepherd Limited, Gordon Lane, Backford, Chester, CH2 4DG without the prior written agreement of the Care Quality Commission.
b. Prior to admitting any new service users, the registered provider must provide CQC with an assessment of the new service user’s care and treatment requirements and how they will meet them, to ensure the safe care and treatment of people who the service.
c. Prior to admitting any new service users, the registered provider must provide CQC with the arrangements for providing 24-hour medical care to service users in receipt of the regulated activity.
d. The Registered Provider must develop and implement an effective system and/or process for the management of service users being under their care. The process should include but not limited to:
(i). Timely clinical/medical advice is sought and acted upon to support patient safety including Out of Hours provision.