• Care Home
  • Care home

Chesford Grange Care Home

Overall: Requires improvement read more about inspection ratings

358 Ubberley Road, Bentilee, Stoke-on-trent, ST2 0QS (01782) 498103

Provided and run by:
Chesford Grange Care Limited

Important:

We served 3 warning notices on Chesford Grange Care Limited on 26 February 2025 regarding Chesford Grange Care Home for:

  • failing to assess and monitor the quality and safety of the service and for failing to maintain accurate, complete and contemporaneous records
  • failing to protect service users from abuse and improper treatment and for failing to ensure care or treatment for service users was provided in a way which did not control or restrict services users without legal authorisation or best interest decisions
  • failing to ensure service users received safe care and treatment.

Report from 20 December 2024 assessment

On this page

Responsive

Good

12 March 2025

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Person-centred Care

Score: 3

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Care provision, Integration and continuity

Score: 2

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Providing Information

Score: 3

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Listening to and involving people

Score: 3

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Equity in access

Score: 3

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Equity in experiences and outcomes

Score: 3

We did not look at Equity in experiences and outcomes during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Planning for the future

Score: 3

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.