Beaconsfield Residential Care Home

Updated 18 February 2025

We conducted our inspection from 25 February 2025 to 14 March 2025. We inspected this service after receiving concerns about the management of medicines, care planning and failure to recognise deteriorating health concerns. We reviewed 20 quality statements in the key questions, safe, caring, responsive and well led and have combined the scores for these areas with scores from the last inspection to give the rating. During our assessment, we identified 4 breaches of the legal regulations in relation to safe recruitment, informing CQC of notifiable incidents, good governance and safe care and treatment, including managing risk, medicines management and infection prevention and control. You can find more details of our concerns in the quality statement findings.

The service is a residential care home providing support to adults of all ages living with mental health conditions and learning disabilities. Not everyone who used the service received personal care. Care Quality Commission (CQC) only inspects where people receive personal care. This means help with tasks related to personal hygiene and eating. Where they do; we also consider any wider social care provided.

An inspection has been undertaken of this service which is used by autistic people or people with a learning disability but is not registered as a specialist service.

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. The provider did not always ensure the principles of Right Support, Right Care and Right Culture were being met.

In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been conclude.

Updated 18 February 2025

People were mostly positive about the quality of their care. They felt safe and understood their rights. People said they received good quality care from staff who treated them as individuals. They said, “I like it here and feel comfortable to talk with staff,” and “I like it here, I feel safe.” People described how staff treated them kindly and supported them with personal care when required. People told us there was not much to do in the service and that it was “boring.” People told us they felt confident to raise concerns and confident the manager would act, and improvements would be made. Most people knew staff and leaders well. One person told us, “I like the manager, she is a very busy lady.” A relative told us, “I’d give them 5 stars and I’m truly grateful…I know they are doing a great job.”

While the people we spoke with expressed they were happy with their care, our assessment found the care elements of the care did not meet the expected standards.