During an assessment under our new approach
The practice had systems to manage risks.
Recruitment procedures reflected current legislation.
Infection control procedures followed published guidance.
Patients’ care and treatment was provided in line with current guidance.
Patients were treated with dignity and respect.
At the time of our assessment, patients could access care, support and treatment when required.
There was effective leadership and a culture of continuous improvement.
Hardwick Dental Practice is in Stockton on Tees and provides NHS and private dental care and treatment for adults and children.
At the time of our assessment, the dental team included 3 dentists, 3 qualified dental nurses (1 of whom is the decontamination lead), 2 trainee dental nurses, 1 dental hygienist, a receptionist and a practice manager (who is also a qualified dental nurse). The practice had 2 treatment rooms. During the assessment we spoke with 2 dentists, 1 qualified dental nurse, the receptionist and the practice manager.