Archived: Hinwick Hall College of FE

We looked at the care records for three of the 25 people who were resident at the college. We found the plans were clear, provided detailed information for staff to follow and identified and addressed risk factors. People's individual care needs were managed with access to support such as physiotherapy, a behaviour management team and speech and language therapists.

We spoke with staff who told us they had received training in recognising abuse and how to report it. Where issues were raised we found these had been reported and managed appropriately.

Over the whole campus, the service employed approximately 180 staff in various roles. We reviewed the staffing levels and the deployment of staff across the residential units. The provider had systems in place to match the skills of staff with the needs of people using the service.

We reviewed the quality assurance systems in place and found there was a robust system of governance which monitored the quality of the care provided.

Staff interacted respectfully and confidently with people. They supported people to develop skills for the future and the college planned how to best assist people to gain additional independence in the future.