- Care home
Archived: Bloomsbury House
Report from 15 August 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment: 19 September 2024 to 24 October 2024. The assessment was conducted to follow up on action the provider said they had taken since their November 2023 inspection. The service remains rated inadequate.
Bloomsbury House, a residential care home providing personal care for up to 24 people. At the time of the assessment, the service was supporting 11 people. The service supports people living with dementia, older people, people with physical disabilities and sensory impairment.
Although some improvement in the monitoring of people’s weights and dietary requirements, there remained some concern in identifying risk and taking appropriate action. Systems introduced were not always effective and we found the same concerns as identified at our last inspection.
Staff did not always have the required training to support people safely. When needed, people did not always have their mental capacity considered for specific decisions made in their best interest. People’s needs had been assessed and recorded in care plans. However, the information was not always accurate and reflective of people’s needs.
The home was clean. People were happy with the care and staff knew them well. The service made appropriate referrals to access services from health professionals.
There were 4 continued breaches of regulations relating to person centred care, consent, safe care and treatment and governance.
The service continues to be placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a time limit within which providers must improve the quality of the care they provide.
Where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after representations and/or appeals have been
concluded.
People's experience of this service
People and relatives told us they felt they or their loved ones were safe, happy with the standard of care and spoke positively about the staff who supported them. They felt they were kept informed and told us they knew how to make complaints about the service.
People and their relatives told us they were not always involved in the reviewing and developing of care plans and risk assessments but were aware of care plans and were kept up to date with changes to loved one’s support needs.