Updated 9 January 2025
Date of Assessment: 13 January to 15 January 2025. The service is a nursing and residential home providing support to older people and younger adults. This assessment was carried out in response to information shared by stakeholders regarding the use of private accommodation within the main building. This assessment therefore looked at how the service’s systems and processes managed people’s safety and privacy in relation to the use of the private accommodation only. At the time of our assessment, only one private accommodation was in use by a staff member employed by the service. Another private accommodation which was only accessible through the main building was not in use, however required deep cleaning. The provider assured us this area was no longer used as private accommodation and would only be used for storage. People were appropriately safeguarded. The access to the private accommodation in use was secure, and did not impact on people’s privacy. Systems and processes to ensure leaders could monitor visitors were implemented. Overall, checks on the environment were completed to ensure it was safe. We received verbal assurances that this included checks on the private accommodation however some improvement was required to ensure this was consistently recorded.