- Dentist
Dental Beauty Greenwich
Report from 15 August 2024 assessment
Contents
Judgements
Our view of the service
We carried out this announced, on-site assessment on 29 January 2025.
We found the practice had met regulations.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place.
The practice had systems to manage risks.
Dental Beauty Greenwich is part of Dental Beauty Partners, a dental group provider. The practice is in the London Borough of Greenwich and provides and private dental care and treatment for adults and children.
There was step-free access to the practice.
The practice had 6 treatment rooms. During the assessment we spoke with 4 dentists, 1 dental nurse, 2 receptionists and the practice manager.
People's experience of this service
Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 6 patients.
Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the standards of cleanliness.
They told us they were able to book appointments within an acceptable timescale for their needs and that they had enough time during their appointment without feeling rushed.
Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
When they were prescribed medicines, patients felt that sufficient information was given.
Patients also felt they were supported to maintain their oral health and were provided with appropriate information and resources.
We reviewed online patient feedback. Patients expressed high levels of satisfaction with the treatment they received. Comments included: ‘Helpful staff, ‘welcoming and kind,’ and ‘I was made comfortable’.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.