Guinea Court Dental Surgery

Updated 16 January 2025

We carried out this on-site, announced inspection on 25 March 2025.

We found the practice had met regulations.

Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place.

The practice had systems to manage risks.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.

Guinea Court Dental Surgery is part of Envisage Dental UK Limited a dental group provider. The practice is in Basingstoke, Hampshire and provides private dental care and treatment for adults and children.

There was step free access to the practice and car parking available for patient use.

The practice had 6 treatment rooms. During the assessment we spoke with 2 dentists, 2 dental nurses, 1 receptionist, the practice manager and the compliance manager for the dental group provider.

Updated 16 January 2025

Two weeks before our onsite assessment, we asked the practice to encourage patients to share their views of the service with us. We reviewed feedback from a number of sources, for example, online feedback and feedback direct to the practice from patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. They commented on the clear information they were given to help make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions for any improvements had been made, appropriate action would be taken.