Beaconville Nursing Home

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

Caring- this means we looked for evidence that the service promoted independence, choice and control.

At this assessment, we reviewed 1 quality statement within caring. People were supported and treated with dignity and respect. The scores for this area have been combined with scores based on the rating from the last inspection, which was good. The rating for this key question remains good.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

The service promoted people’s independence, so people knew their rights and had choice and control over their own care, treatment and wellbeing. People’s personal preferences and needs were considered. For example, people could choose when they woke up, what they had to eat, and where they wanted to spend their day. Relatives told us staff respected the rights and wishes of their loved ones, and staff knew people’s likes and dislikes. One relative told us, “They know (Person name) likes singing and that (Person name) favourite song is ‘You are my sunshine’, so they sing this to her when they are supporting her, and she just smiles and is calm.”

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.