Ocean Hill Lodge Residential Care Home

Registration details

The location ID for Ocean Hill Lodge Residential Care Home is 1-16093592172.

CQC register Ocean Hill Lodge Residential Care Home to carry out these legally regulated activities. Contact us if you think Ocean Hill Lodge Residential Care Home is operating services not listed here.

Type of service

• Residential homes

Service specialism

• Caring for adults over 65 yrs
• Dementia

Local authority

Cornwall

Monitored services

CQC register Ocean Hill Lodge Residential Care Home to carry out the following legally regulated services here:

Accommodation for persons who require nursing or personal care

Miss Bamidele Oluwakemi Oguntala is responsible for these services.

Miss Bamidele Oluwakemi Oguntala is the registered manager for these services at this location.

Terms of this registration relating to carrying out this regulated activity

The registered provider must not provide Accommodation for persons who require nursing or personal care in a specialist service to people whose presenting need for care or support is as a direct result of the person’s learning disability and or autism at or from Ocean Hill Lodge Residential Care Home.

The registered provider must only accommodate a maximum of 18 service users at Ocean Hill Lodge Residential Care Home.

The registered provider must not provide nursing care under accommodation for persons who require nursing or personal care at Ocean Hill Lodge Residential Care Home.

The registered provider must not admit any service user to the location at Ocean Hill Lodge, 4 – 6 Trelawney Road, Newquay, Cornwall, TR7 2DW without the prior written agreement of the Care Quality Commission. This includes any respite care packages and any existing service users who are discharged from hospital.¿ The term ‘admit’ includes readmission of any service user.

The registered provider must designate a competent individual, experienced in overseeing care in a care home environment, to audit and review all service users’ care needs immediately, and a copy of this review must be sent to the Commission by 4:00pm on 27 November 2024, and each first Monday of every month thereafter, identifying any shortfalls and the actions taken in response. The review must:
i) Identify immediate risks associated with service users’ personalised care needs and inform an urgent review and updating of care plans and risk assessments. These need to include, but not be limited to, risks in relation to living with dementia, constipation, choking and falls.
ii) Ensure that escalation to an appropriate professional (medical or otherwise) takes place as necessary, which should include utilising specialist advice from a multidisciplinary professional team to assess and mitigate the risks relating to behaviours that are associated with people living with dementia and outcomes recorded.
iii) Identify where care plans, risk assessments and health monitoring assessments are missing for medical conditions and put these in place immediately.

The registered provider must ensure they have reviewed the training needs qualifications and competency of all staff, including agency staff [including but not limited to management of medication, moving and handling, mobility and falls, infection control and the Mental Capacity Act]. You must demonstrate what actions you have taken to ensure staff have the correct skills and competency required. You must supply evidence of this to the Commission by 4:00pm on 27 November 2024.

By 4:00pm on 27 November 2024, and for each first Monday of every month thereafter, the registered provider must ensure sufficient levels of staff are always deployed to meet the needs of service users in a safe and personalised manner. The registered provider must provide written confirmation to the Care Quality Commission that staffing levels have been reviewed, met, and amended to meet service users’ dependency and care needs as required. The registered provider must supply the Care Quality Commission with details of any actions taken in response to identified shortfalls.

The registered provider must implement a system to ensure accidents and incidents are identified, reported, recorded and managed. This must include overview of any themes and trends that have been identified, immediate actions taken, lessons learnt and actions taken to reduce incidents and accidents. Evidence of your accident and incident system must be submitted to the Commission by 4:00pm on 27 November 2024. Thereafter, the registered provider must send a report to the Commission on the first day of each month with details of completed quality monitoring audits and checks.

The registered provider must ensure effective quality assurance processes are established and implemented to improve the way you assess, monitor and improve the quality of the service and protect service users from the risk of harm. Evidence of your quality assurance framework must be submitted to the Commission by 4:00pm on 27 November 2024.

The registered provider must send a report to the Commission on the first Monday of each month with details of completed quality monitoring audits and checks including evidence of compliance with the conditions imposed. This report must include an action plan with timescales.¿ The report must include areas covered, shortfalls identified at the service, your findings, and any responsive actions, clearly identifying who is responsible and the timescales for this. ¿This report must include actions taken as a result of the reviews and audits to ensure any risks identified have been assessed and mitigated.