During an assessment under our new approach
This was the first assessment of the service since it registered to the provider, The Firs Care Centre Ltd, in October 2023.
We visited the care home on 20 and 22 August 2024.
During our visit we were able to carry out observations in communal areas and speak with people, staff and visitors. We spoke with 10 staff, 8 people and 9 visitors. We also spoke with a visiting professional.