Updated 8 November 2024
Homescare Ltd-Peacehaven is a residential care home providing accommodation, support and personal care for up to 16 people. At the time of the on site assessment, 27 November 2024, there were 15 people living at the service. This was the first assessment of a newly registered service. Improvements were needed in some areas. For example, keeping written records of staff induction, learning from accidents and incidents, some risk assessments were missing and some inaccuracies were found with medicine records. There was no formal process for capturing staff feedback and some auditing processes had not fully embedded. The registered manager acknowledged that improvements were needed and began taking action to make the required improvements. People were supported by other professionals for example, GP’s, district nurses and occupational therapist and were supported by a caring staff team. Care was delivered in a person centred way. During our assessment we spoke with six people, five relatives, two professionals and seven staff. Staff included the registered manager, deputy manager, chef and a mixture of senior and junior carers. We looked at seven care plans and associated documents relating to risk, mental capacity and medicine management. We looked at documents relating to accidents and incidents, and quality assurance.