Updated 6 December 2024
Greenways is a care home providing personal care for up to 4 people with a learning disability and/or autistic people. There were 4 people living at the service during this assessment. Our last assessment of this service took place between 25 April and 29 April 2022, where we found the service to be in breach of regulations in relation to good governance and safe care and treatment. This was a planned assessment completed between 11 and 19 December 2024. We looked at 3 key questions: safe, effective and well-led. We found 2 continued breaches of regulation in relation to good governance and safe care and treatment. We identified fire safety shortfalls which placed people at increased risk of avoidable harm in the event of a fire. Additionally, the provider’s systems to ensure good governance of the service had failed to identify audits were not always used effectively. We asked the provider for an action plan in response to the shortfalls we identified during the assessment. We found some improvements had been made since our last inspection. For example, people’s nutritional and communication needs were now met. Staff felt supported by the registered manager who had introduced regular supervisions. Staff training was in place to provide staff with the necessary skills required to undertake their roles. People’s rights were fully respected, and consent was sought as required. Safeguarding procedures were in place to help protect people from abuse. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.