Forest Dialysis Unit

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

We assessed 1 quality statement around staff wellbeing. Staff wellbeing was not always at the forefront and staff had a perceived sense of risk centred around staffing numbers on shift. Some staff did not feel supported or valued.

This service scored 10 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. There is no previous rating for the Caring key question so we cannot yet publish a score for this area.

We did not look at Treating people as individuals during this assessment. There is no previous rating for the Caring key question so we cannot yet publish a score for this area.

We did not look at Independence, choice and control during this assessment. There is no previous rating for the Caring key question so we cannot yet publish a score for this area.

We did not look at Responding to people’s immediate needs during this assessment. There is no previous rating for the Caring key question so we cannot yet publish a score for this area.

The service had multiple reward measures to acknowledge staff performance. However, staff wellbeing was not always at the forefront and some staff did not feel supported or valued. Some staff were considering leaving both the service and their profession as a result of recent changes in the service. Staff did not always understand the reasons for some changes which had been made and continued to have a sense of perceived risk around changes to staffing number of shifts.

The service engaged with staff through surveys, but regular appraisals and supervision was not taking place, this meant learning needs or gaps in knowledge and skills were not being identified. However, on our follow up site visit we saw the annual appraisal window had opened and staff were beginning to receive emails inviting them to start their appraisal journey.