During an assessment under our new approach
We found the practice had not met all regulations.
The practice had some systems to manage risks. Improvements were needed to the ongoing management of risks associated with fire, legionella and radiation, the use of hazardous substances and sharps.
The service lacked a culture of continuous improvement and there were ineffective systems in place for governance and oversight.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place.
Recruitment procedures broadly reflected current legislation.
The practice is in Westminster and provides private dental care and treatment for adults and children.
The practice was located on the second floor of a listed building occupied by multiple healthcare services. There was step-free access to the building and car parking spaces were available nearby.
The practice had 2 treatment rooms. During the assessment we spoke with the principal dentist, 1 trainee dental nurse, 1 dental therapist and the practice manager.
The provider was not complying with 1 regulation. Full details of the regulation the provider was not meeting are within the assessment findings below.
We have asked the provider for an action plan in response to the concerns found at this assessment.