- GP practice
Ashton Medical Group
Report from 10 January 2025 assessment
Contents
Ratings
Our view of the service
Date of Assessment: 23 January 2025. Ashton Medical Group is a GP practice and delivers service to 17,238 patients under a contract held with NHS England. The practice also includes a branch surgery nearby which patients could also access. At the last comprehensive inspection in 2017 the practice was rated good in Responsive. We conducted this assessment due to receiving information of concern and assessed the quality statement Responsive. The National General Practice Profiles states that the ethnic make-up of the practice area is 76.9% White, 17.03% Asian, 2.74% Black, 2.08% Mixed, and 1.17% other ethnicities. There are equal numbers of male and female patients registered at the practice. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 2nd decile (2 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
During this assessment we only looked at responsive, the overall rating remains Good
People's experience of this service
People were positive about the responsiveness of the practice. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test showed people were satisfied with services and people were involved in decisions about their care. The service provided information people could understand. People knew how to give feedback and were confident the service took it seriously and acted on it. The service was easy to access and worked to eliminate discrimination. People received fair and equal care and treatment. The service worked to reduce health and care inequalities through training and feedback. People were involved in planning their care and understood options around choosing to withdraw or not receive care.