SimplyTeeth - Seven Kings

Updated 12 February 2025

We carried out this announced on-site assessment on 26 February 2025.

We found the practice had met all regulations.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.

Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place.

Complaints were dealt with positively and efficiently.

The practice had systems to manage risks.

The service provides surgical and non-surgical cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our assessment.

Simply Teeth- Seven Kings is in Seven Kings in the London Borough of Redbridge. The practice provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available at the practice.

The practice had 4 treatment rooms, one of which was not used at the time of our assessment.  At the time of our assessment, there was a total of 10 staff, of which there were 3 dentists, 5 dental nurses (1 of whom also worked as the treatment coordinator) and 2 receptionists. During the assessment we spoke with 1 dentist, 1 dental nurse, 2 receptionists and

Updated 12 February 2025

Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received some feedback from patients . On the day of our assessment, we spoke with and received additional feedback. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included, “good standard of care and treatment” and “attention to detail” and “thoroughness of the consultation”.

Patients commented positively about the standards of cleanliness.

They told us they were able to book appointments within an acceptable timescale for their needs and that they had enough time during their appointment without feeling rushed.

Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

When they were prescribed medicines, patients felt that sufficient information was given.

Patients also felt they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.