The Care Quality Commission
  • Dentist
  • Dentist

Cleggs Lane Dental Practice

34 Cleggs Lane, Little Hulton, Manchester, Greater Manchester, M38 9WT (0161) 790 6682

Provided and run by:
Mr. Hamid Reza Habibi

All Inspections

During an assessment under our new approach

We carried out this announced on-site assessment on 29 January 2025.

We found the practice had not met all regulations.

The practice had systems to manage risks however, they were not always followed.

The practice’s safeguarding processes were not always effective and required improvements to ensure ongoing monitoring of children and vulnerable adults who were not brought to appointments.

Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.

The practice is in Little Hulton, City of Salford and provides NHS and private dental care and treatment for adults and children.

Due to the nature of the building, the practice was not wheelchair accessible.

The practice had 2 treatment rooms. The total number of staff was 7. During the assessment we spoke with 2 dentists, 2 dental nurses and the practice manager.

We have asked the provider for an action plan in response to the concerns found at this assessment.

3 July 2013

During a routine inspection

We spoke with eight patients who were attending for appointments. The patients we spoke with told us they were always treated with respect and dignity. One patient told us: 'I feel I am always treated with respect and dignity. Everyone here is helpful, puts you at ease and gets the work done efficiently".

All patients we spoke with confirmed that medical histories were taken. We observed that records were kept up to date and contained patients' medical information, treatment plans and personal preferences.

Patients told us that treatment options were discussed with them and this included the price of treatments.

We observed that the premises were clean and there were pleasant reception and waiting areas. We saw up to date and relevant information was available.

Policies and procedures were accessible to staff and emergency equipment was in place. Staff were seen to be careful to observe all hygiene procedures, to reduce the risk of cross infection.

We spoke with four members of staff and two dentists, all of whom were suitably qualified for their roles within the practice. We observed staff members interacting politely and respectfully with patients.

Patients we spoke with made the following comments: 'He is a good dentist, if you feel a bit nervous, the staff are reassuring here'. One patient told us: 'I have no complaints, it's all good here. Information was 'always explained clearly and staff were helpful'.