J P Ward & Associates

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well-led care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

The provider had made improvements in relation to the regulatory breach we found at our assessment on 30 October 2024.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

The provider had implemented effective systems for governance and oversight of the service. Information presented during the inspection was clear and easy to access. All policies and risk assessments we reviewed were reflective of practice procedures, were updated and accessible to all staff.

Staff and leaders we spoke with confirmed the improvements and updates were now embedded in practice life.

At the assessment on 20 March 2025, we found the practice had made the following improvements to comply with the regulation:

Emergency medical equipment was available in line with recognised guidance. We noted that checks to confirm the temperature of the medicine’s storage fridge did not exceed recommended parameters were recorded regularly. The provider immediately took action to increase the frequency of these checks.

Records of ongoing monitoring of the effective operation of fire detection and suppression equipment were now in place.

Effective processes were established to monitor the use, issue and storage of NHS prescription pads.

Audits of radiography, infection prevention and control, disability access and antimicrobial prescribing were completed in line with guidance and action plans developed where required.

Recruitment procedures were updated to reflect recognised guidance. Processes were established to ensure all required pre-employment information was obtained.

Processes for recording of actions taken to mitigate risk from legionella, including monitoring of water temperatures and flushing of dental unit water lines and seldom used outlets were in place and completed in line with guidance.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.