The Care Quality Commission
  • Dentist
  • Dentist

Oswyn House Dental Practice

20 Oswald Road, Oswestry, Shropshire, SY11 1RE (01691) 652424

Provided and run by:
Oswyn House Dental Practice

All Inspections

During an assessment under our new approach

We carried out this announced on-site assessment on 15 January 2025. We found the practice had met regulations. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. The practice is in Oswestry, Shropshire and provides NHS and private dental care and treatment for adults and children. There was stepped access to the practice and car parking spaces were available near the practice. The practice had 5 treatment rooms. During the assessment we spoke with 1 dentist, 3 dental nurses, 1 receptionist and the practice manager.

25 March 2013

During a routine inspection

We spoke with five people who used the service. People were very complimentary about the care and treatment they received. Comments included, "They are very friendly and helpful" and, "They always put me at ease".

People told us they were always treated with respect and given the appropriate information about the treatment they had received. They told us the dental staff always discussed their treatment plan with them and involved them in making decisions about their treatment.

People received their treatment in a clean, hygienic environment. The practice had suitable arrangements in place to ensure people were not placed at risk of cross infection.

Staff told us they were provided with good opportunities to further develop their skills and knowledge and to meet the requirement of their professional registration.

Although people we spoke with were not aware of how to complain, they told us they were confident any concerns raised would be listened to and addressed.