- Care home
Weavers Lodge
Report from 7 January 2025 assessment
Contents
Ratings
Our view of the service
Weavers Lodge is registered to provide personal care and accommodation to up to 8 people who are autistic or have a learning disability. This was a responsive assessment due to concerns raised with us about the service. We did not assess all quality statements at this assessment. We reviewed all 8 of the quality statements in the Safe key question and 2 quality statements in the Well Led key question. We visited the home on 20 November, 27 November and 12 December 2024. At the time of our assessment there were 2 people living at the home. This service was registered on 22 August 2024 and this was the first assessment. The provider and the registered manager did not have fully effective oversight of the service. Staff were fully committed to the service and clearly trying their best to provide good quality, safe care to people. Staff had training on how to recognise and report abuse and ensured people were safe. We found 3 breaches of regulation in relation to safe care and treatment, safeguarding people and governance of the service.
People's experience of this service
People did not always receive the care and support they needed to live full, safe and happy lives. Staff did not always support people with their medicines in a safe and effective way. Staff did not have sufficient skills, experience and knowledge to meet 1 person's needs. People's care and support plans and daily records did not accurately reflect people’s current needs, risks and the care and support provided by staff. People’s transition to the home needed to be better managed to ensure they meet individual needs and to give each new person moving to the home the best chance of success. People and their relatives were engaged, but were not happy with the support provided to 1 person. Recruitment processes were safe. People were treated respectfully and with compassion. People were seen as individuals and treated as such. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.