The Care Quality Commission
  • Dentist
  • Dentist

Fillybrook House Dental Practice

8 The Fillybrooks, Stone, Staffordshire, ST15 0DJ (01785) 812412

Provided and run by:
Fillybrook House Limited

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 28 March 2025.

We found the practice had met regulations.

Infection control procedures in place were effective.

The practice had effective systems to identify and manage risks.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.

The practice is in Stone, Staffordshire and provides private dental care and treatment for adults and children.

There was a small step access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 1 treatment room. At the time of our inspection, there was a total of 2 staff, of which there were 1 dentist and 1 dental nurse who also covered reception when required. We gathered feedback from both staff members during our inspection.

11 February 2014

During a routine inspection

We carried out this inspection to check on the care and welfare of people who used this practice. The inspection was arranged in advance. This was to ensure that staff working at the practice had time to speak with us, and our visit would cause the least disruption for people who had dental appointments.

We looked at the paper records for three people who used the practice to see how their care and treatment was provided and managed. We talked with staff who were able to discuss people's care and treatment needs.

We saw that people who used the service were involved in planning their treatment through consultation with the dentist. People were informed of the treatment plan and had agreed to it.

We spoke with five people who were at the practice at the time of this inspection. They all told us of their satisfaction with the care and treatment that they received. One person said: 'We have used this practice for many years now and have always found it to be very satisfactory. The dentist and the practice manager are always friendly and polite. Nothing seems too much trouble for them'.

We saw that the practice maintained high standards of hygiene and infection control practices.

We saw that staff continually updated and refreshed their knowledge to ensure they had the necessary skills to undertake their role.

We found that there were systems in place for monitoring and checking the service being delivered, this ensured a quality and safe service was provided.