Updated 16 July 2021
We undertook a focused inspection of The Dental Surgery in Blackwater on 29 March 2019. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was carried out by a CQC inspector.
We undertook a comprehensive inspection of the practice on the 17 September 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for dental practice on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Background
The Dental Surgery in in Blackwater and provides NHS and private treatment to patients of all ages.
Access for people who use wheelchairs and those with pushchairs is via an entrance at the front of the practice which has a slightly raised threshold. Car parking spaces are available near the practice.
The dental team includes one dentist, two hygienists and two dental nurses who also cover reception tasks.
The practice has two treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with the principal dentist, a dental nurse and a receptionist. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open Monday and Thursday 9am to 1pm, Tuesday, Wednesday and Friday 9am to 5pm and Saturday by pre-arrangement.
Our findings were:
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The provider had made good improvements in relation to the regulatory breach we found at our previous inspection and was now providing well-led care in accordance with the relevant regulations.