Kimwick Care Home

Ratings

• Overall

  Inadequate

• Safe

  Inadequate

• Effective

  Requires improvement

• Caring

  Requires improvement

• Responsive

  Requires improvement

• Well-led

  Inadequate

Our view of the service

Date of Assessment: 14 November 2024 to 9 December 2024. We carried out this assessment due to concerns received from commissioners and other stakeholders about the quality and safety of the care being provided to people.

This service provides accommodation and care to people with a learning disability and autistic people. As part of our assessment methodology for people with a learning disability and autistic people, we assess if services are meeting the Right Support, Right Care, Right Culture (RSRCRC) statutory guidance. This includes: Right support: Model of care and setting maximises people's choice, control and independence. Right care: Care is person-centred and promotes people's dignity, privacy and human rights. Right culture: Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives.

We found 3 breaches of legal regulations in relation to safe care and treatment, the premises and equipment being unsafe, people being supported with person centred care and governance arrangements.

There had been no improvement at the service since our last inspection and many areas of the service had deteriorated. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representation and/ or appeals have been concluded. This service is being placed into special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a time frame within which providers must improve the quality of the care they provide.

People's experience of this service

People’s support was not provided in a person-centred way. People were not always supported to develop their independence or to take part in activities that were meaningful to them. Risks associated with people’s care and the environment were not mitigated effectively and the environment was not maintained to be a pleasant place to live. People with communication needs were not always supported to have their voices heard. For people with a learning disability, the principles of RSRCRC were not met as the model of care provided did not allow people to live empowered lives with maximum choice and independence.