- Homecare service
Gemini Assisted Living
Report from 12 November 2024 assessment
Contents
Ratings
Our view of the service
The date of the assessment: 18 November to 29 November 2024. This was a responsive assessment based on some emerging risk and the age of our last inspection. The service is a supported living service providing support to people with a learning disability and autistic people. The service supported 12 people who lived in 3 supported living households. An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Right support: Th model of care and staff approach promoted people’s choice, control and independence. People and their relatives were involved in assessments of their wellbeing and social needs. Staff were aware of the management of people’s individual risks and medicines. Right care: People received care and support which was focused on their needs and preferences. Staff had considered people’s communication needs to empower people to share their views and opinions. People and their relatives’ reported staff were kind, friendly and approachable. We observed positive and friendly interactions between people and staff. Staff felt trained and supported to support people. Right culture: The provider’s values promoted a culture which ensured staff focused on empowering people to make their own decisions about how they lived their lives. Staff, managers, relatives and key health care professionals worked in partnership to deliver good outcomes. The management team, consisting of the registered manager and the nominated individual, worked closely together and actively engaged in the daily lives of people and offered support to both staff and people as required.
People's experience of this service
We spoke to people’s relatives and people who wished to speak to us as well as observing staff interactions with people as part of this assessment. People and their relatives were positive about the service and the quality of care. People and their relatives told us they were supported to live a life of their choice and to fulfil their interests and try out new activities. For example, one person told us staff had helped them download their favourite music. Another person said they enjoyed going to a group which provided a variety of life skills, learning and social activities for young adults. Relatives described how people were supported to attend social events in the community and visit their family home. We received comments such as; “ [Name of person] comes home every few weeks for the weekend….Gemini will accommodate it. Whatever we want” and “[Name of person] does exercise, swimming, gym – has been given lots of opportunities.”