• Dentist
  • Dentist

Ormond Terrace Dental

17 Ormond Terrace, Regent Street, Cheltenham, Gloucestershire, GL50 1HR (01242) 522161

Provided and run by:
Gensmile Dental Care Limited

Important: The provider of this service changed. See old profile

Report from 13 January 2025 assessment

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Caring

Regulations met

21 March 2025

We found this practice was providing caring services in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

Kindness, compassion and dignity

Regulations met

We reviewed a number of sources of patient feedback, for example, on-line feedback and ratings. Patient feedback provided a positive view of the dental team and care provided by the practice. Patients commented staff were professional, courteous, and considerate.

People received care from staff who were aware of their responsibility to respect people’s diversity and human rights, and of the importance of privacy and confidentiality. Staff felt respected, valued and supported in their roles, and their wellbeing was supported.

Treating people as individuals

Regulations met

The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.

Independence, choice and control

Regulations met

The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.

Responding to people’s immediate needs

Regulations met

The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.

Workforce wellbeing and enablement

Regulations met

The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.