During an assessment under our new approach
We found the practice had not met all regulations.
Recruitment procedures broadly reflected current legislation. Improvements were needed to ensure evidence of conduct in previous employment and full employment history were requested at the point of employment.
The practice did not have effective systems to manage risks and infection control procedures did not follow published guidance.
The practice did not have an effective system to monitor staff training to ensure action could be taken quickly if training requirements were not being met.
There was ineffective leadership and a lack of a culture of continuous improvement.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
Patients’ care and treatment was provided in line with current guidance.
The service provides non-surgical cosmetic treatments, some of which are not in scope of regulation and are not covered in our assessment.
The practice is in Wembley, in the London Borough of Brent, and provides private dental care and treatment for adults and children.
There was step free access to the practice and car parking spaces were available near the practice.
The practice had 2 treatment rooms. During the assessment we spoke with the principal dentist, 1 dental nurse and the receptionist, who was also a registered dental nurse.
The provider was not complying with 1 regulation. Full details of the regulation the provider was not meeting are within the assessment findings of the report.
We have asked the provider for an action plan in response to the concerns found at this assessment.