- Residential substance misuse service
Nest Healthcare
Important:
We are carrying out a review of quality at Nest Healthcare. We will publish a report when our review is complete. Find out more about our inspection reports.
Report from 12 November 2024 assessment
Contents
Responsive
We rated responsive as good. We assessed six quality statements. People received person centred care and were supported in their decision making. People did not experience discrimination and staff worked together to provide equity in access to care and treatment. Care plans showed that clients were empowered to support in making decisions about their care. The care planning process took clients individualised needs and preferences into consideration.