Enanee Dental Practice

Updated 11 November 2024

We carried out this announced on-site assessment on 21 January 2025. We found the practice had met all regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Enanee Dental Practice is in Southend on Sea and provides private dental care and treatment for adults and children. There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 1 dental treatment room. During the assessment we spoke with the dentist, and the trainee dental nurse. Other services were provided from the location including ear wax micro suction and sleep disorder services. These were not included in our assessment.

Updated 11 November 2024

Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 17 patients. On the day of our assessment, we spoke with and saw patient feedback from a further 51 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included, “The care was excellent. I don’t enjoy a visit to the dentist for any reason, but the staff at this practice were superb in the way they helped me to overcome the panic and fear I felt. The clinical environment was clean, tidy and ensured client safety. The aftercare was also fantastic. I have recommended others to them”. Patients commented positively about the standards of cleanliness. They told us they were able to book appointments within an acceptable timescale for their needs and that they had enough time during their appointment without feeling rushed. Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. When they were prescribed medicines, patients felt that sufficient information was given. Patients also felt they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.