21 September 2023
During an inspection looking at part of the service
Sutton Lodge is a residential care home providing Accommodation for persons who require
personal care up to a maximum of 42 people. The service provides support to older people, some of whom were living with dementia. At the time of our inspection there were 34 people using the service.
People’s experience of using this service and what we found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were protected from the risk abuse. Risks to people's health and safety were assessed, monitored and changes acted on. There were enough skilled, trained, and experienced staff to provide safe care. Medicines were well managed, although there were some issues with the administration and management of ‘as needed’ medicines. This was rectified during the inspection and will be checked at our next inspection. The home was clean and tidy, and procedures to reduce the risk of the spread of COVID-19 and other infections were in place. Learning from accidents and incidents took place, appropriate notifications were forwarded to the relevant authorities. The environment was suitable and adapted for people living with physical disabilities and dementia.
There was a clear structure in place for monitoring risk, assessing staff performance, and driving improvement and development. The registered manager was supported by senior management to carry out their role. The registered manager understood and adhered to the regulatory requirements of their role. The provider acted on feedback from people, staff, and relatives.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was good (published 29 July 2019)
Why we inspected
We received concerns in relation to management of people’s skin care. As a result, we undertook a focused inspection to review the key questions of safe and well-led only. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating .
The overall rating for the service has remained as good based on the findings of this inspection.
We found no evidence during this inspection that people were at risk of harm from this concern. Please see the Safe and Well-led sections of this full report .
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections event if no concerns or risk have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Sutton Lodge on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.