During an assessment under our new approach
We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
Infection control procedures were in place and policies reflected national guidance. Improvements were needed to ensure staff always followed these.
The practice had systems to identify and manage risks. Some of these systems needed improving to ensure sufficient oversight.
The practice is in Whitefield, Greater Manchester and provides NHS and private orthodontic care and treatment for adults and children.
There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice.
The practice had 3 treatment rooms. The total number of staff was 8. During the assessment we spoke with 1 orthodontist, 2 orthodontic therapists, 2 dental nurses, 1 of which was a trainee, 1 receptionist and the practice supervisor. We gathered feedback from staff and spoke to a range of staff during our assessment.