Updated 16 January 2025
Date of Assessment: 27 February 2025 to 4 March 2025. Gravesend Medical Centre is a GP practice and delivers services to around 16,500 people under a contract held with NHS England. The National General Practice Profiles states that the ethnic make-up of the practice area is 67.7% White, 16% Asian, 8.9% Black, 3% Mixed and 4.4% Other. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the fourth decile (4 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
Since the last inspection, the practice had made improvements and is no longer in breach of regulations. Previously we found improvements were required in relation to the management and oversight of staff personnel files, staff training, legionella monitoring and blank prescription monitoring. Improvements were also required in relation to the monitoring and assessment of patients’ health in relation to the use of high-risk medicines and patients with long term conditions. We also found improvements were required in relation to acting on safety alerts. Performance relating to cervical cancer screening and the identification and timely referral of new cancer cases required improvement. All issues had been improved upon.