- Dentist
Slawomir Stobiecki Limited
Report from 13 September 2024 assessment
Contents
Judgements
Our view of the service
We carried out this announced on-site assessment on 30 January 2025. We found the practice had met regulations. Patients were treated with dignity and respect and at the time of our assessment and could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Recruitment procedures did not entirely reflect current legislation. The service provides non-surgical cosmetic treatments, which are not in scope of regulation and are not covered in our assessment. The practice is in Southampton and provides private dental care and treatment for adults and children. The entrance to the practice had 2 small steps. A portable ramp was available for wheelchair or pushchair users. Car parking spaces were available at the practice. The practice had 3 treatment rooms. During the assessment we spoke with the principal dentist, an associate dentist, 2 dental nurses, 1 receptionist, 2 treatment co-ordinators and the business manager.
People's experience of this service
Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 15 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included: “They explain clearly any treatment plan and carry it out with complete professionalism”, “Very well-equipped practice”, Efficient, friendly and skilled”, “Always transparent about pricing”, “Great dentist and great team” and “High standard of service”. Patients commented positively about the standards of cleanliness. They told us they were able to book appointments within an acceptable timescale for their needs and that they had enough time during their appointment without feeling rushed. Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients also felt they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.