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Companion Homecare

Overall: Good read more about inspection ratings

49 Garstang Road, Preston, Lancashire, PR1 1LB (01772) 342034

Provided and run by:
Companion Homecare Ltd

Report from 8 November 2024 assessment

On this page

Well-led

Good

Updated 3 December 2024

We received mixed feedback about the management and leadership at this service.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Shared direction and culture

Score: 3

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Capable, compassionate and inclusive leaders

Score: 2

We received mixed feedback about the management and leadership, whilst one staff member told us how “the management attitude stinks” and the manager made “inappropriate comments to staff who complained, such as, I put your bread on your table”. The registered manager has since disputed that they made these comments. Whilst another told us “The manager was always available.”

Freedom to speak up

Score: 3

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Workforce equality, diversity and inclusion

Score: 3

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Governance, management and sustainability

Score: 3

We did not look at Governance, management and sustainability during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Partnerships and communities

Score: 3

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Learning, improvement and innovation

Score: 3

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.