Updated 7 January 2025
We carried out our assessment between 22 January and 11 February 2025. The service was providing supported living accommodation at two sites. The service supported people with a learning disability and autistic people as well as people with mental health conditions. Two people were receiving the regulated activity ‘personal care’ at the time of our assessment. Whilst carrying out our assessment we visited the providers registered location and one of the sites where people received a regulated activity. This was the first time the service had been inspected since registering in April 2020. As this is a specialist service used by autistic people or people with a learning disability, we assessed it against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Right support: People supported had capacity and were able to participate in decisions made about their care and support. Care plans were written in a person centred way and people had participated in this process. Right Care: People were treated with kindness and compassion. Health professionals connected with the service told us people were treated with empathy and kindness. Staff told us about the meaningful relationships with people which had developed over time. Right culture: There was a shared vision which promoted quality support. Leaders were part of the support team which gave them oversight of services. The provider had a good learning culture. There was evidence of issues being discussed within the team and how future learning was applied. There were staff with the right skills who were safely recruited using appropriate checks. The provider had a training programme, equipping staff to provide quality support to people.