Royal Surrey County Hospital

We found a service that had an open and honest culture, where incidents were used as an opportunity to learn. Staff understood their role and responsibilities regarding safeguarding children and young people, their carers and families. Medicines were stored, prescribed, administered and destroyed in line with legislation and best practice. Managers had effective systems in place to ensure staffing numbers and experience kept children and young people safe. Managers monitored training completion to ensure staff competencies were safe.