- SERVICE PROVIDER
Nottinghamshire Healthcare NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.
We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.
See older reports in alternative formats:
- Community mental health services with learning disabilities or autism, published 24 May 2019: Easy read report.
- Rampton Hospital, published 8 June 2018: British Sign Language video.
- Rampton Hospital, published 15 June 2017: British Sign Language video.
Report from 8 January 2025 assessment
Contents
Ratings - Community-based mental health services for adults of working age
Our view of the service
Date of assessment 21 October 2024 The service was last rated good (published May 2019). This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We have completed 2 assessments at this service type using our new approach and therefore its overall rating is a combination of the new and old methodology. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. During this assessment we looked at 5 quality statements across 1 key question: learning culture, safeguarding, involving people to manage risks, infection, prevention and control, medicines optimisation. As we assessed the 3 other quality statements from the key question safe in July, we have now reassessed all the quality statements within this key question. Therefore, the key question safe has been re rated and reflects the findings from this year. The ratings for the key questions; effective, caring, responsive and well led have been taken from inspections carried out using the old methodology. The service is based across 11 locations across Nottinghamshire. At this assessment we carried out an on-site assessment of the Nottinghamshire County provision of this service. This included 4 hubs across Nottinghamshire County. The service is made up of various clinicians, who worked alongside other partners.
People's experience of this service
During this assessment we spoke with 8 patients, reviewed 12 patient care and treatment records and visited 4 locations where the service is provided. Patients told us that the support they get from the teams was good and staff discussed risks and side effects of medication with them. Patients felt safe as staff knew them well and wating rooms and clinic rooms they went to were always clean and tidy.