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  • SERVICE PROVIDER

Nottinghamshire Healthcare NHS Foundation Trust

This is an organisation that runs the health and social care services we inspect

Important: Services have been transferred to this provider from another provider
Important: Services have been transferred to this provider from another provider
Important: Services have been transferred to this provider from another provider
Important:

We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.

Important:

We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.

See older reports in alternative formats:

Important: We are carrying out checks on locations registered by this provider. We will publish the reports when our checks are complete.

Report from 26 November 2024 assessment

Ratings - Perinatal services

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Outstanding

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Date of assessment: 22 October 2024. Nottinghamshire Healthcare NHS Foundation Trust specialist perinatal services consist of an 8-bedded inpatient unit and a community service. The Margaret Oates Mother and Baby Unit is an 8-bed specialist inpatient perinatal unit based at Hopewood Hospital and is for mothers from 32 weeks of pregnancy and their babies up to one year after birth. They are a regional unit for the East Midlands, however, as a national resource they accept admissions from other areas of England if needed. Community Perinatal services cover the whole of Nottinghamshire, the base is located at Hopewood Hospital, however the team see patients across the county in a variety of locations including in the patient’s home, GP practices. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We have completed 1 assessment at this location using our new approach and therefore its overall rating is a combination of the new and old methodology. This was an unannounced assessment. During this assessment we looked at all quality statements across the key question caring and 3 quality statements across the key question of effective: kindness, compassion and dignity, treating people as individuals, independence, choice and control, responding to people's immediate needs, workforce wellbeing and enablement, assessing needs, monitoring and improving outcomes and consent to care and treatment. As we assessed all the quality statements for the key question of Caring, the rating for this key question reflects the findings of this assessment. However, as we did not assess quality statements from the key questions; Safe, Effective, Responsive and Well led, which means we use the ratings from the previous inspection to rate these key questions. At the time of the assessment the service was supporting 3 mothers and their babies on the unit.

People's experience of this service

We spoke with 3 patients, who were present on the ward and looked at 5 patient care and treatment records. All patients we spoke with were overwhelmingly positive about all aspects of the staff and services provided. They described the care as exceptional, and they felt supported and nurtured. We saw patients were involved in their care and treatment and were even supported after discharge from the ward. Staff took a person-centred approach and considered individual preferences and cultural needs when supporting patients.