Ashmore Nursing Home

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

We assessed 1 quality statement from this key question. People and their relatives were involved in care planning and care plans were person centred. People were supported to access medical care when they needed to. There was no evidence of any discrimination but those people who spent all their time in their room had less opportunities for social engagement.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Relatives told us that they had been involved in the formulation and discussion on care plans and said that changes in need or suggestions were listened to and facilitated where possible. Where people required additional support with communication good descriptions of the adaptations were outlined in their care plans. Care plans were person centred however the assessment and care planning process would benefit on a great focus on people's mental wellbeing to ensure better outcomes. People were supported to access medical care when they needed to. There was no evidence of any discrimination but those people who spent all their time in their room had less opportunities for social engagement.

The registered manager told us they provide support to people to attend appointments or liaise with health professionals if required.

We did not receive any specific concerns from partner agencies regarding equity of experience.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.