• Care Home
  • Care home

Cheriton Care Home

Overall: Requires improvement read more about inspection ratings

9 Stubbs Wood, Amersham, Buckinghamshire, HP6 6EY (01494) 726829

Provided and run by:
Cheriton (Amersham) Ltd

Important: The provider of this service changed. See old profile
Important:

We served a Notice of Decision to impose conditions on Cheriton (Amersham) Ltd on 07 October 2024 for Failing to meet the regulations relating to safe care and treatment, good governance and dignity at Cheriton Care Home.

Latest inspection summary

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Our current view of the service

Requires improvement

Updated 22 February 2024

Date of assessment 09 May to 11 June 2024. Cheriton Care Home is a residential care home providing personal care to up to 27 people. The service provides support to older people, some of whom may be living with dementia. At the time of this assessment there were 17 people living at the service. The assessment was carried out in response to concerns about the service. At our last inspection we found breaches of the regulations in relation to safe care and treatment, person centred care, staffing, cleanliness and the management of the service. At this assessment we found some improvements had been made, however we found 3 continued breaches of the legal regulations in relation to safe care and treatment, good governance, dignity and respect as well as a new breach of the legal regulation in relation to fit and proper persons employed. Staff did not always assess risks to people or mitigate them where identified. People were placed at a higher risk of harm from the environment. Their dignity was not promoted. Records were not always maintained as expected. Governance systems were not effective in identifying or addressing areas for improvement and staff recruitment files did not demonstrate that the provider worked to their own policy on recruitment. People were generally satisfied with their care and relatives described the care as adequate. Whilst activities had improved, community activities were limited which impacted on people. Staff were provided with training, however some aspects of practice indicated training was not embedded in their practice. Systems were in place to enable people, their relatives, and staff to raise concerns. The registered manager took our feedback on board and was keen to improve the service. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.

People's experience of the service

Updated 22 February 2024

While the people we spoke to expressed that they were generally happy with their care, our assessment found elements of care did not meet the expected standards. People felt the service was clean but was in need of refurbishment. People told us some activities were taking place but there was limited access to the community and a hairdresser which impacted on their appearance.