Gabriel Court Limited

Updated 19 March 2024

Date of assessment 15 May 2024 to 3 July 2024. Gabriel court is a residential care home providing accommodation and personal care to up to 44 people. At the time of our assessment there were 34 people using the service. As part of our assessment activity, we undertook on-site visits on 15,17, 20 and 22 May 2024. This assessment was prompted by information we held about this service and to follow up on previous enforcement action . We assessed a total of 15 quality statements. At our last inspection the service was rated requires improvement and conditions were imposed on the providers registration. During this assessment, we found several concerns with the quality and safety of people’s care. We identified three breaches of the legal regulations in relation to safe care and treatment, staffing and governance. The overall rating of this service has changed to inadequate. This service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we user our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.’

Updated 19 March 2024

People told us they felt safe, however, we found that practices in the service meant that people were not always protected from the risk of harm. There was not always enough staff to keep people safe and this had impacted on some people’s care. People were not always protected from unsafe environments and we found people were at risk for example of being exposed to chemicals and increased risks in an emergency evacuation for a fire. The service had failed to embed and sustain improvement, there had been a high turnover and staff and management, which had impacted on people's care and their needs were not always met. The home had deteriorated to and overall rating of inadequate. People told us their rooms were clean, there was still some work to do to protect people from the risk of infection. People received their medicines as prescribed.