- Care home
Adalah Residential Rest Home Limited
Report from 7 March 2024 assessment
Contents
Ratings
Our view of the service
Adalah Residential Rest Home Ltd is a residential care home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. Adalah Residential Rest Home Ltd is a care home without nursing care. CQC regulates both the premises and the care provided and both were looked at during this inspection. Adalah Residential Rest Home Ltd provides accommodation for up to 35 older people including those living with dementia. Accommodation is located on 3 floors. There were a total of 33 people living at the service at the time of our inspection. We carried out our on-site assessment on 17 June 2024, off site activity started on 12 June 2024 and ended on 24 June 2024. We looked at 12 quality statements; Learning culture; Safeguarding; Involving people to manage risks; Safe and effective staffing; Infection prevention and control; Medicines optimisation; Assessing needs; Consent to care and treatment; Equity in experiences and outcomes; Freedom to speak up; Governance, management and sustainability. Learning culture; Safeguarding; Involving people to manage risks; Safe and effective staffing; Medicines optimisation; Assessing needs; Consent to care and treatment; Independence, choice and control and Equity in experiences and outcomes; Capable, compassionate and inclusive leaders; Freedom to speak up; Governance, management and sustainability. This assessment was unannounced. We found 3 breaches of the legal regulations in relation to safe care and treatment, safe and effective staffing and governance. Information relating to people’s individual risks was not always recorded, up-to-date or did not provided enough detail as to how identified risks should be managed and mitigated. Suitable arrangements were not in place to ensure all staff employed were safely recruited or received a robust induction. Governance systems and audits were not effective in identifying or addressing areas for improvement.
People's experience of this service
Suitable arrangements were not in place to ensure all staff employed were safely recruited or received a robust induction. The registered manager's governance arrangements did not always provide assurance the service was well led. Quality assurance systems were not robust and had not identified the shortfalls we found during our inspection. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff had a good understanding of people's preference of care, staff promoted people's independence. People told us they were happy living at the service. People told us they got on well with staff and staff knew how to support them.