• Care Home
  • Care home

Hillbeck Residential Care Home

Overall: Inadequate read more about inspection ratings

Roundwell, Bearsted, Maidstone, Kent, ME14 4HN (01622) 737847

Provided and run by:
Charing Hill Limited

Important:

We issued Warning Notices to Charing Hill Limited on 11 February 2025 for failing to meet the regulations relating to safe care, safeguarding people from abuse and neglect, safe staffing deployment and effectiveness of staff and lack of robust oversight and quality assurance at Hillbeck Residential Care Home.

Report from 29 January 2025 assessment

On this page

Caring

Good

Updated 11 February 2025

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Kindness, compassion and dignity

Score: 3

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

Treating people as individuals

Score: 3

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

Independence, choice and control

Score: 3

We did not look at Independence, choice and control during this assessment. The score for this quality statement is based on the previous rating for Caring.

Responding to people’s immediate needs

Score: 3

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

Workforce wellbeing and enablement

Score: 3

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.