During an assessment under our new approach
We found the practice had met regulations.
Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place.
The practice had effective systems to manage risks.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
L&Y Dental City is in the City of London and provides private dental care and treatment for predominantly adults.
The practice was located on the lower ground floor of a building. A portable ramp was available for wheelchair users to access the main reception area of the building with access to the practice by stairs or a central lift.
The practice had 4 treatment rooms. During the assessment we spoke with the clinical director, 1 qualified dental nurse, 1 trainee dental nurse, 1 receptionist, the operations director and the practice manager.