Beechwood Residential Home

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

The service was not always well-led. The provider had failed in their legal responsibility to notify CQC of significant events that affect people who used the service. This was a breach of Regulation 18 of the Care Quality Commission (Registration) Regulations 2009. Quality assurance and monitoring processes were not always effective.

This service scored 0 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Governance and management systems were not always operated in line with the provider’s legal responsibility. A person had fallen down a flight of stairs and hurt themselves. The provider had a legal responsibility to notify CQC about this incident but had failed to do s. They did notify us of this after the assessment once we had told them of their responsibility to do so. Quality assurance and monitoring processes were not always effective. The provider did not have effective systems in place for monitoring the quality and safety of the premises. Shortfalls were not always identified, and where they were identified, action was not always taken to address the shortfalls. For example the premises were known to be in a poor state of décor, but there was o plan in place to address this.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.