The Care Quality Commission
  • Dentist
  • Dentist

Pinfold Dental Practice Limited

34 Hattersley Road East, Hattersley, Hyde, Cheshire, SK14 3QJ (0161) 368 1390

Provided and run by:
Pinfold Dental Practice Limited

All Inspections

During an assessment under our new approach

We carried out this announced on-site assessment on 12 February 2025. We found the practice had met regulations. Infection control procedures in place were effective. The practice had effective systems to identify and manage risks. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. The practice is in Tameside, Greater Manchester and provides NHS and private dental care and treatment for adults and children. There was step-free access to the practice and car parking spaces. There were parking spaces nearby however these were not dedicated parking for disabled people. The practice had 3 treatment rooms. The total number of staff was 8. During the assessment we spoke with 2 dentists, 1 dental nurse, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our assessment.

23 May 2013

During a routine inspection

We spoke with two patients on the day of our inspection who confirmed their treatment was explained to them, including any costs involved, before the treatment commenced. One patient told us, 'They always explain the treatment options to me so I can understand and decide what I want to do.'

The practice kept up to date and detailed paper and electronic records of the care given to patients. The electronic record provided comprehensive information about the patient's current dental needs and past treatment. This included all dental appointments the patient had attended as well as treatment received and the costs. Medical history and x-rays were stored within the paper records, with medical history being checked at each appointment.

The practice had a range of infection prevention and control procedures in place to keep patients safe. We found up to date checks and audits which were carried out on a daily, weekly and monthly basis. We looked at the most recent audit which showed the practice was meeting the required standards.

Records showed professional registration was up to date for all staff. We reviewed staff files and saw evidence of ongoing continuous professional development.

We asked the staff and practice manager what systems were in place to seek feedback from patients using the service. We were told the practice carried out surveys and collected 'feedback forms'. There was also a suggestion box in the reception area.